Steve recently retired from the position of Vice President and Chief Customer Officer at both UNS Energy Corporation and Tucson Electric Power Company. In that capacity, he was responsible for positioning both UNS Energy and TEP with regulators, customers and the greater community. He was responsible for customer service, corporate communications, consumer relations, community affairs and government relations for both UNS Energy and TEP. Steve joined UNS Energy and TEP in 2000.
From February to August, 2005, Steve also served as the Interim President and CEO of Tucson Regional Economic Opportunities, Inc. (TREO). This regional economic development organization is a joint venture of city/county governments and the business community in eastern Pima County.
Prior to joining UNS Energy and TEP, he spent sixteen years as CEO and owner-partner at Nordensson Lynn & Associates, Inc., one of Arizona’s leading marketing communications firms based in Tucson. In 1994, Steve was named Tucson’s Advertising Professional of the Year by the Tucson Advertising Federation.
Steve is a graduate of The University of Arizona and holds a Bachelor’s degree in Political Science and a Master’s degree in Communications. In 2007, he was presented with the “Distinguished Citizen” Award by The University of Arizona Alumni Association and the College of Social and Behavioral Sciences. And in 2009, Steve received a Doctor of Letters degree (Honoris Causa) from The UofA College of Social and Behavioral Sciences and the College of Education.
Active in the community, Steve serves as Chairman of The University of Arizona Health Network, Chairman of The UofA College of Social and Behavioral Sciences Advisory, Board, Past Chairman of Arizona’s First Independent Redistricting Commission (2001-2011), Past-Chairman of the Downtown Tucson Partnership, Past-Chairman, and current board member, of the Arizona Early Childhood Development and Health Board (First Things First), and Past-Chairman of Southern Arizona Leadership Council Board of Directors. He was honored as Tucson’s 2007 “Man of the Year” by the Metropolitan Chamber of Commerce and was named the 2008 Arizona Capitol Times’ Leader of the Year in Volunteerism.
His many other civic activities, both past and present, include board memberships on the Arizona Hospital and Health Care Service Corporation, Downtown Development Corporation, University Physicians Healthcare, and the Tucson Regional Economic Opportunities, Inc. He is also a member of the DM – 50 support group, and was a founding board member of the Science Foundation Arizona.
Steve and his wife, Nancy (a retired high school guidance counselor), have been married since 1969 and have two adult daughters. One is a paramedic pre-hospital specialist at Northwest Hospital in Tucson, and the other is the Talent Supervisor on the popular syndicated television shows, ‘Dr. Phil’ with psychologist Phil McGraw, and ‘The Doctors’. He has lived in Tucson since 1964.
Steve’s more than forty years of experience, as well as his many recognized accomplishments, make him an exceptional consultant in the areas of:
– Strategic Planning
– Marketing Planning
– Customer Relations
– Marketing Communications
– Interpersonal Communications
– Crisis Communications
– Product Development
– Focus Group Facilitation
– Executive Coaching
– Public Affairs Issues
– Government Relations
– Health Care Planning and Marketing