Mister Car Wash
John Lai is President and CEO of Mister Car Wash, the nation’s largest car wash company with over 250 stores in 21 states employing 8,000 people. John joined the company in 2002 and played a key role in crafting the company’s employee first culture and relentless focus on continuously improving the customer experience. John coordinated the move of the company headquarters to downtown Tucson and most recently announced the expansion of their new campus near 6th avenue and 6th street. Prior to being named CEO, John served as COO and was responsible for operations, human resources, and marketing. Prior to that he was Vice President of Market Development.
Prior to joining Mister Car Wash, John was VP of Sales for Financenter a provider of web based applications to the financial services industry, President of Blue Coral Systems a specialty chemical provider to the car wash industry, Direct Account Manager for Nestle USA in the consumer-packaged goods division, District Manager for Carnation in the grocery products division and General Assembler for IBM in the general products division.
John’s the Chairman of the Board for Mister Car Wash and served on the boards of the International Car Wash Association and the Western Car Wash Association. John’s a member of the Southern Arizona Leadership Council, Desert Angels, and Friends of Arizona Lacrosse.
John earned a Bachelor of Science from the University of Arizona in 1987.